Fraud victim assistance
Recovery support for verified fraud victims
The FDIC member recovery portal helps enrolled victims track wire-recall status, case milestones, and secure correspondence with assigned claims personnel. Access is invitation only — credentials are issued after verified intake.
Industry coordination
Trusted by leading partners
Recovery cases may involve custodial institutions and payment networks. Partner marks reflect institutions that commonly participate in coordinated fraud recovery workflows.
Trusted by leading partners
Member recovery program
What you can do in the portal
Authorized users with an active recovery case reference may use a single encrypted workspace for case updates, wire-recall tracking, and messages with assigned FDIC claims personnel.
- Review case file milestones tied to your recovery reference (e.g. FDIC-RC-2026-####)
- Monitor wire-recall and custodial transfer status when funds are subject to recovery
- Exchange documents and instructions with your assigned investigator
- Credentials issued only after verified fraud intake — no public self-enrollment
Before you share information
Verify an agent
Confirm badge and name on file
If someone contacts you claiming to represent the FDIC, verify their registration before providing personal or financial details.
Assistance
Need help with your case?
Contact the FDIC claims agent listed on your assignment letter. This portal does not replace general retail banking customer service.